Returns & Exchanges
At Checkmate Atelier, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our atelier inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing